There are many books about the art and practice of excellent communication, from the classic, How to Win Friends & Influence People, to the metaphorical, Men Are from Mars, Women Are from Venus. I’ve chosen the 3 books in this post based on the effects they have had on my communication experiences. They are all […]
Excellent Communication Skills Start With Listening
The word, ‘communication’ is often thought of as getting your message across. The real definition of excellent communication is the successful exchange of ideas and perspectives. True communication requires powerful listening skills, as well as the ability to frame and share your thoughts coherently.
The Importance of Reflective Listening
There’s a lot of difference between listening and hearing. G.K. Chesterton
